Reference

What Our Legal Terms Cover

Your account at xxx55 runs on a short set of rules we publish up front: how you register, what your wallet records, and where access depends on your local law and eligible regions.

Terms Before Your First DepositRegion-Based AccessOne Wallet, One NamePlain English Rules
xxx55 What Our Legal Terms Cover
POLICY HELP DESK

Where To Ask About Legal Terms

Questions on the terms reach a real desk, not a form that swallows your message. Open live chat from your wallet screen for anything urgent — a deposit that has not landed, a wallet name that does not match your profile, or a region question you want answered before you register. Email suits anything that needs a paper trail, so attach a screenshot of your bKash or Nagad confirmation. Both routes land with the same Bangladesh support team, and the reference number you get back is the one to quote when you follow up.

In-account live chat Open chat from the wallet screen when a deposit has not appeared. Quote the bKash or Nagad transaction ID and we can pull the transfer without you leaving the page.
Email the policy desk Send a screenshot of your Rocket or Upay confirmation along with your registered mobile number. Email is better for a name correction or a region question that needs a written answer.
Login and access help If you cannot get into the account at all, message chat from any device. We verify you with a one-time code to the number on your profile before anything changes.
DATA AND ACCOUNT SAFETY

How We Handle Your Account Data

Your name, mobile number, age check and wallet references are the record we keep, and we keep them for one reason: to match a transfer to the right person and to answer a dispute months later. Nothing here is stored for its own sake. The four areas below are where the terms touch your data directly, and each one tells you what happens to it and who to ask if you want something changed.

Login security

A one-time code goes to the mobile number on your profile each time you sign in, so a copied password on its own will not open your wallet. Change that number only through the verification step inside the account.

What we hold

We store your name, mobile number, age confirmation and the reference for each wallet transfer. That record is how a bKash, Nagad or Rocket deposit gets matched to your account when something goes wrong.

Cookies and sessions

Session cookies keep you signed in when you move between browser and app on the same phone. Clearing them signs you out, and the next login asks for a fresh code before the lobby opens.

Retention and changes

Transaction records stay on file while the account is open and for the bookkeeping period afterwards. Ask support to correct a wrong name or close the account and we explain what happens to any remaining balance.

Straight Answers On Our Terms

These are the questions our Bangladesh support desk fields most often about the terms themselves — region access, wallet names, data requests and how a change reaches you. Every answer points back to the clause behind it, so you can read the rule and the reason in the same place. If yours is not here, live chat sits inside your account and the reply comes from the same team that handles the policy.

Access depends on your local law and eligible regions. We take players who can lawfully join where they are, and registration asks you to confirm that before your first deposit clears.

Then the account is not for you. Tell support and we close it, returning any balance not tied to an open check. Playing from a restricted location breaches the terms you accepted.

bKash, Nagad and Rocket transfers have to match the name on your profile. That rule is what lets us trace a deposit and it stops a friend's or agent's wallet from being used on your account.

Message support from your registered number with the detail you want changed. We confirm identity first with a one-time code, then update the record or explain what we must retain for transaction history.

Yes, when payment rails or regional rules move. The text on this page is the version that applies at the time, and any change affecting your money also reaches you by message.

Raise it with support and keep your transaction references, including the wallet ID from bKash, Nagad or Rocket. We work through it with you first, and nothing on this page overrides the law where you live.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.